Introduction: These terms and conditions (“Terms”) outline the agreement between DMV Technology Ltd (“Company”) and the Client regarding the provision of professional web design and development services. By engaging our services, the Client acknowledges and agrees to the following Terms. Please review them carefully, and if you have any questions or concerns, do not hesitate to contact us.
1. Scope of Services: The Company will provide the Client with professional web design and development services. These services encompass web design, development, and related activities, as mutually agreed upon in writing.
2. Deposits: A non-refundable deposit of 50% of the total project cost is required before work commences, unless otherwise agreed upon in writing between the parties.
3. Refunds: Refunds will not be provided once the deposit is paid and work has commenced. Any requests for refunds prior to work initiation will be considered on a case-by-case basis.
4. Bespoke Work: Bespoke work refers to custom solutions or features tailored to the Client’s specific requirements. The Client acknowledges that bespoke work may incur additional charges beyond the initial project estimate.
5. Deadlines: Project timelines are estimates and may not reflect the actual delivery date. The Company will make every reasonable effort to meet the agreed-upon deadlines, but delays can occur due to unforeseen circumstances.
6. Additional Costs: Any additional costs incurred outside the scope of the initial project agreement must be agreed upon in writing by both parties before the work is undertaken.
7. Scope Creep: Any changes to the project concept or scope after work has commenced may result in additional charges and delays. Such changes must be agreed upon in writing by both parties.
8. Limited Liability: The Company is not responsible for vulnerabilities, data breaches, or any damage resulting from third-party actions or unforeseen events. The Client is encouraged to take appropriate security measures.
9. Legal Wording and Content: The Client is responsible for providing any necessary legal wording for the website. If the Client supplies content, they must ensure it is royalty-free and does not infringe on copyrights or trademarks, including logos.
10. SEO Guarantee: The Company does not guarantee specific SEO results, as search engine algorithms are subject to change.
11. Hosting Disclaimer: One year of free hosting applies to shared hosting, which may not be suitable for all websites. The Company reserves the right to cancel or withdraw hosting plans for sites exceeding acceptable usage limits.
12. Software Updates: The Client is responsible for updates to code or dependencies (e.g., PHP, WordPress) that may be required due to software updates after project completion.
13. Delay Disclaimer: The Company is not responsible for any loss or inconvenience caused by project delays.
14. Device and Browser Compatibility: Websites will be designed to be mobile-friendly and compatible with common devices and browsers. Compatibility may vary based on the selected scope and features.
15. Payment Terms: Invoices for web design or web development work must be paid within 14 days of invoicing.
16. Support: Unless otherwise agreed upon, support for web design and development work is not included by default, except for issues related to hosting provided by the Company.
17. Final Invoice: Upon the Client’s approval and acceptance of the completed website, the Company will issue the final invoice. No further changes can be made within the project’s original scope without additional charges.
18. Estimates and Extras: Estimates provided are approximate and subject to change based on project requirements. Additional charges may apply if the project scope exceeds the estimate and is agreed upon by the Client.
19. Client Approval: The Client is responsible for reviewing and approving the final website design and functionality. Once approved, no further changes can be made within the project’s original scope without additional charges.
Copyright Ownership and Hosting/Portability:
Web Design: The Client acknowledges that upon the completion of the web design phase of the project, all rights to the visual elements, including but not limited to graphics, images, and website design, will be transferred to the Client. The Client will retain copyright ownership of the website’s design. The Client also has the right to host the website on a server of their choice, subject to the conditions outlined below.
Development: For custom-developed solutions, software, and services, the Company retains copyright ownership unless otherwise agreed upon in writing. The Client acknowledges that the Company may reuse portions of the code developed for the project in future projects unless specified differently in a separate agreement. The Client has the right to host the developed solutions, software, or services on a server of their choice, subject to the following conditions: